All I wanted to do is key in my new authorization number to continue my subscription. Once there was a way; now there is NO CLEAR PATH to do so! The only reference to renew is to purchase the the product from Best Buy. I had to proceed unnecessarily through the entire process and install the product as a new customer. I ended up losing a couple of weeks coverage on one machine. What a bunch of bull!

This bike is even better than the Renner, as the seat goes down farther. My 2 year old nephew was given for his birthday and within a day was coasting for a few seconds. I think he will be on a pedal bike even before the nephew I gave the other bike! At 3 1/2 yrs old the other was riding a pedal bike. No training wheels at all were ever used. The only thing he had to learn was using the coaster brake!